Retail Applications Manager - Oracle Job in Mecca - Michael Page International (UAE) Limited

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Leading the Retail Applications area towards delivering reliable and cost effective services as well as bringing in value-added Decision Support tools to manage & control the retail business. Must have strong experience in deploying Oracle products. Client Details We are currently working with a Multi-billion dollar business undergoing a major technology transformations, currently looking to use cutting edge technology to drive their business forward. Description Lead and direct the development and implementation of a 3 years Retail Applications roadmap (ERP, Infrastructure, Business intelligence, analytics, CRM, Loyalty, Marketing, Innovations…etc.) with a yearly plan in collaboration and alignment with all BU's and IT functions to enable overall business strategy and fulfil its technology requirements.Evaluate and recommend new technologies/technology replacements for retail, CRM and Digital business.Manage complex projects such as Retail ERP, CRM, Cloud solutions and E-commerce through implementing standard project management processes in coordination with business team and system integrators to ensure deliverables are in alignment with strategic organizational goalsEnsure proper governance with good balance between service availability/reliability and cost.Define and document overall systems architecture and interfaces between different systems according to business strategy and industry standards.Implement standard project management processes, tools and methodology by ensuring good architecture, scope, CPM, resource roles and clear deliverables are identified from initial stage up to post-implementation supportRecommend new business opportunities, new systems and processes; identify simplification and documentation and improvements in operations.Implement operational improvements approved by executive team prior to/ after systems implementation.Consolidate BU's requirements and recommend IT solutions with required Budgets (Including Manpower)Run regular Audit and Performance assessment for all critical ApplicationsManage Applications' capacity planning to ensure continuous improvement of services balancing cost with performanceRun regular customer satisfaction surveys across BUs and develop action plans to improve costumer's IT experience in coordination with other IT functionsDevelop and deploy IT policy to ensure company's data and assets good utilisation and safeguardHandle all BI needs for retail applications in coordination with BI teamParticipate in BI project from retail applications functional side Profile 10+ years of experience leading Retail Applications (Plan, Buy, Move, Sell, Digital and customer experience covering on premise and cloud.Advanced Technical Certifications (ITIL, PMP, OCP, SCRUM. etc.)In-depth knowledge of ERP solutions related to Retail (Oracle Retail, JDA, etc.) In-depth knowledge of designing, implementing and managing at international level (Mission critical Oracle Retail, JDA, Store systems (POS, Pricing & Promotion,), Large scale infrastructure and networksIn-depth knowledge of database, Planning and Optimisation Solutions and processesWorking knowledge of ERP systems, ERP Platforms (IBM, HP…), Operating Systems (Linux, OS400,) and Databases (Oracle, DB2 SQL…)Strong Retail industry and business knowledgeExperience in BPR & systems designExcellent organisational and leadership skillsVery Strong Program management skillsMastery in strategic thinking, planning and implementation Job Offer Our client is offering a highly competitive salary in line with the market rate as well as additional benefits.

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